Welcome, Members!

We're here to help make the most of your EastWest Healthcare membership. This hub brings together all the tutorials, guides, and resources to help you access services, submit requests, generate certificates, search providers, and manage your account with ease.

Learn, explore, and get things done- anytime, anywhere.

OCCP PROMOTIONAL - PUBLIC VIEW.mp4

Manage Your Healthcare Needs Anytime, Anywhere

Your Member Portal puts powerful tools at your fingertips. Watch this short overview to see how easy is it to access and manage requests, and find information you need- Anytime, anywhere.

New Member? Start Here

Start with the most important tutorials for members

Getting Started with your Account

Learn how to create your account and register on the member portal.

Learn how to serach and view our network of hospitals and doctors.

Forgot Password

Learn how to search and view our network of hospitals and doctors.

SUBMIT A TICKET.mp4

Submit a Ticket

Learn how to submit a ticket and get support you need.

File a Reimbursement Request

Learn how to submit a reimbursement request for eligible medical expenses and upload the required supporting documents through the OCCP Portal.

Generate your own Certificate of Coverage

Learn how to generate and download your Certificate of Coverage or COC

Check Hospital and Providers and Doctors

Learn how to search and view our network of hospitals and doctors.

File an LOA Request Form

Learn how to submit an LOA request form for your medical consultation or procedure through OCCP Portal.

Prefer Reading?

Start with the OCCP User Guide

Not all members prefer watching videos. This guide provides step-by step instructions to help you use the member portal and its self-service features with ease.

NEW OCCP PORTAL GUIDE 2026 (2).pdf

For almost 23 years, Eastwest Healthcare remains one of the leading healthcare benefits company committed to better healthcare for all Filipinos.

We continue to grow as we serve more than 600 companies and with more than 100,000 members and growing. Our quest for empowered healthcare choices is complemented by our more than 1,000 experienced medical and dental facilities nationwide.

Official Information

🏢6th Floor, Makati Executive Center, 114 V.A. Rufino corner L.P. Leviste Streets, Salcedo Village Makati City, Philippines

✉️occp@eastwesthc.com